COMMITTED TO EXCELLENCE

SDB Plumbing and Heating specialises in creating warmer properties. We’re confident we have the right heating solution for you.

OUR STORY

The story of SDB is one of trust, honesty and an exceptional knowledge of plumbing and heating. Those values existed from the start and remain at the forefront of each and every project that we undertake.

SDB Plumbing & Heating began as a family-run business, back in 2014, with the aim of delivering an excellent service while maintaining a transparent approach. And those principles prevail – driven by passion and ambition.

Our engineers are fully qualified experts. We listen to what you need. We find the solution. Then we make it happen.

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OUR PEOPLE

SAM BALLDirector (The Gaffer)

Sam founded SDB back in 2014 with a determination to build a business that has a different approach to plumbing and heating. A company that listens to what the customer wants and remains transparent throughout.

He’s been in the industry since 2007 and is fully qualified in all aspects of domestic and commercial plumbing and heating services. He loves to expand on his already extensive knowledge of the trade – thus, his qualifications are always up-to-date. Sam ensures that SDB delivers both quality and expertise.

STEVE HARBOROWGas Engineer Extraordinaire

Steve has been in the industry for more than 40 years. He knows everything there is to know about plumbing and heating. Throughout his career, he’s worked with domestic and industrial gas appliances, and he’s also fully conversant with air conditioning. In his younger years, Steve even worked as an electrician.

In his spare time Steve enjoys camping and caravanning, and being in the great outdoors. He also likes to play guitar…to anyone that will listen! Together with his Wife, he loves spending time with the grandchildren.

MATT SMITHUnderfloor Heating Expert

Matt is our underfloor heating whiz. He has bags of experience and has worked on a host of high-end projects, which often involve designing and installing bespoke underfloor heating systems for clients – both domestically and commercially. He’s also a master at bathroom installation and all round plumbing and heating.

On a personal level, Matt is a big lover of marine fish and the huge tank he has at home is his pride and joy… except, of course, for his three lovely children who also keep him fully occupied (and entertained!).

KAREN BALLHead of Smooth Operations

Karen is very much the unsung hero of the company. She makes everything at SDB run smoothly, and with an extraordinary degree of care and attention. Karen is the one who will answer your call, book your appointment, and then organise our diaries to make sure we turn up when we say we will.

The wizardry also continues outside of work as Karen is a huge Harry Potter fan – more than that, in fact, she’s a Gryffindor! She also has quite an artistic flare and loves to draw. Her other big passion is spending time with her granddaughter, Nell.

DAVE BALLHead of Purchasing

Dave has worked in the plumbing and heating industry for more than 30 years. He is an absolute master at obtaining the very best product at the very best price. His comprehensive knowledge of all the top brands means that SDB can effectively purchase the right product for your home or work.

In his spare time, Dave likes to keep Sam in check (he is his Dad, after all!) and holiday with his partner, Kerry. He’s also a keen photographer (well, he’s got a nice camera anyway) and a massive Manchester United fan, having followed them from a young age.

CHRIS IWANCZElectrical Marvel

Chris has vast experience in the electrical industry and has worked on a multitude of installations – both domestic and commercial. As you would expect, he is an NICEIC Approved Electrician and an expert in his field. With Chris as part of the team, SDB can provide full kitchen and bathroom installations.

Outside of work, Chris enjoys fine dining and annual trips to America with his Wife and Daughter. He also has a slight compulsion to buy the latest tool or gadget! Thus, he’s a bad influence on Sam who also loves his gadgets.

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WHY CHOOSE SDB?

We’re committed to the highest standards of workmanship and customer service. And our team has the knowledge and experience to deliver.

SDB Plumbing & Heating is a name you can rely on. Time and again.

First we listen. Tell us your problem – or vision – and we’ll find the solution.
Then we work with you. Our team will guide you every step of the way.
We continue to care. The support doesn’t stop when the work does.
Our team has the knowledge. Some of our engineers have 30+ years’ experience.
We’re approved and registered. So you can trust us to do the job right.

WHAT OUR CUSTOMERS SAY

One of the best decisions we made was to engage SDB to carry out some plumbing works…all the work was completed promptly, to a first class standard, at the agreed times and to our total satisfaction. We have no hesitation in recommending SDB Plumbing & Heating.

Jim Edwards, Stoke on Trent

Sam has done loads of different work for us over the years, including fitting us a combi boiler. He’s such a hard working bloke and genuinely seems to care about doing a good job and keeping customers happy. Wouldn’t use anyone else.

Ames Stych, Uttoxeter

We’ve used SDB a few times now and have never been disappointed. We’ve had 3 new boilers installed over the years, at different properties, and each time we were very pleased with the results. Most recently we moved house and the existing boiler packed up. Sam came and gave us several different options for new boilers with a range of benefits. Once we’d chosen he made sure he fitted our new boiler as soon as possible (it was Winter and we had no heating!). To say the say the installation left by the previous owners was a mess is an understatement! Sam worked tirelessly to make sure our new system was safe and correct. Thanks Sam! Couldn’t recommend him enough!

Colleen Simcock, Stoke on Trent

We have two private day nurseries that have required lots of plumbing and gas work over the last several years as part of an ongoing update. Our latest projects were two bathroom replacements. SDB were reasonably priced and reliable but most of all flexible and efficient. They worked around the needs of the business and completed all jobs on time and to a high standard. We have used SDB for boiler replacements and heating updates too. We will continue to use them for confidence of professional knowledge and reliability and would certainly recommend them for businesses of a similar type.

Ju Treth, Newcastle under Lyme

Absolutely fantastic company to deal with. Very efficient, competive and knowledgeable, which saves a lot of time as there is no learning on the job. Professional service. Can’t fault. Would very highly recommend.

Simon Goodall, Stoke on Trent

SDB installed a new system boiler, unvented cylinder and NEST thermostat for me in December 2018. I had several offers from local companies and I talked with all of them to get a feel for the level of technical know-how and detail in their quotes. From a very early stage, I felt Sam offered considerably more technical insight which was then combined with a fully detailed quote covering the supply and installation of the new boiler and cylinder. Not only that but follow-up conversations around certain options were never too much trouble. I would have no hesitation in recommending Sam and SDB Plumbing.

Steven Rogerson, Stone, Staffordshire

We first used SDB plumbing and heating 5 years ago when we moved to Cheshire. The apartment we bought had been left empty for a while so we decided to have the gas boiler and gas fire checked. SDB were recommended to us by a family friend – it was a great decision. Since then they have fitted us a new quadrant shower plus altered our kitchen. Brilliant service.

Albert Rhodes, Cheshire

I have used SDB for all my heating and plumbing jobs. They are very clean workers and reasonably priced. Nothing is too much trouble. If anyone wants a damm good company, use SDB Plumbing and Heating and you will not regret it.

Maureen Woolley Jankowski, Stoke on Trent

OUR PARTNERS

The people and organisations who we work with closely, in order to provide a reliable and trustworthy plumbing and heating service, to homes and businesses across Staffordshire and Cheshire.